We work with a gorgeous community of people from around the UK and overseas who have a passion for luxury fashion. We have stock coming in daily. We also work with personal shoppers and stylists and, as such, a lot of our stock is in very good condition and hardly worn.
We will only take items where we are 100% confident in the authenticity. Items will go through an authentication process and we sell them to you with an authenticity guarantee. If this turns out otherwise, we will give you a 100% refund.
We will securely ship items nationally and internationally. Please be aware that for some high value items there may be additional charges that are the responsibility of the buyer.
As a consignment store, Atelier is a marketplace for private sellers to sell their items. All items go through our strict checks to ensure the item you are buying is 100% authentic and the condition is correctly described by the seller.
We do not have a return or exchange policy as items are sold by private individuals, they do not belong to us. However, despite our checks, should an item be proven not not be authentic, we will give you a full refund.
You are welcome to visit us at the Atelier Studio, based in Prestbury, Cheshire. Alternatively, we can arrange a one-to-one in the comfort of your own home to try multiple / high value items.
Primarily, we are focused on working with our gorgeous sellers and managing the stock that we have coming in. However, we do have great relationships with other resellers and so would be happy to do some research on your behalf. Please contact us at email@example.com.
We will style and photograph all our new stock and it will go on Instagram stories and then the website. Therefore, some items don’t make it to the website! We strongly advise that you follow us @atelier_cheshire to keep front of the queue for all new stock.
Are you selling?
We are a preloved luxury consignment store and, as such will sell your luxury, designer brand bags, shoes, clothes and accessories. We will use an external authenticator from time to time – should your item prove to be counterfeit we reserve the right to charge you a £100 administration fee.
We are looking for items that are:
- Authentic and genuine
- Recent seasons (especially for clothing)
- In good condition
We are offered lots of items, and our criteria is that it isa high end designer brand in good condition. We are sorry but we don’t take high street brands.
We are very sorry that we won’t take overpriced consignments. It is important for us to strike a balance between a good commission for our sellers and good value for our buyers. All items will be priced competitively and to sell.
If you are within the Manchester or Cheshire area we can either collect from you, or you can drop them to us. Alternatively, you will need to send your items to us by secured post. Atelier does not accept any responsibility for loss or damage of items in transit. Our premises are extremely secure, and your items are fully insured while with us.
We will sell your items to our community and we will pay you the final sale price minus our commission on the following basis:
Item sale value:
Up to £1000 - you earn 65%
£1000 - £2000 - you earn 70%
£2000 - £4000 - you earn 75%
£4000+ - you earn 80%+
For high value brands eg Hermes / Chanel we will discuss a competitive commission with you.
As a reseller, we want to ensure that you get a quick sale and commission. Therefore, we will price all items competitively to ensure that your items are translated into cash for you as quickly as possible!
We will always endeavour to achieve the best price for you. On items under the value of £500 we reserve the right to change the sale price by plus or minus 10% without authorisation from the seller if we feel that it will help to achieve a sale. You will be paid on the actual sale price achieved.
You will receive your commission within five working days of the sale of your product online. Payment will be by bank transfer.
Yes. In order for us to professionally photograph,style and model your items we need to keep them on site at our fully insured and secure studio. Should a customer want to view your item before purchasing then we need it on site and we need to ensure that the shipping process is as fast and seamless as possible.
We have a sales process that we adhere to on the website and social media. We generally have a quick turnaround of stock and endeavour to sell your items within three months. We pride ourselves on good communication with our sellers throughout the process, however should an item not sell within 6 months we will discuss collection with you.
We want to ensure that our customers are given the most beautiful designer pieces. If you want to sell your clothes with us, then please ensure that they are freshly cleaned and pressed. Should they need cleaning,we reserve the right to send for dry cleaning at a cost of £12.50 per item, and can do this without notice to the seller.